PS4 Update needs an Update

On March 9th Sony released a major update to the PS4 system. It contained a load of good things but also some issues. Version 4.50 appears to have stopped some users WiFi connection on the system from working. Oops! Who needs a PS4 update anyway?

How Many People?

The morning after the update hit spey92 started a thread on the PlayStation Forum that brought the problem to light. They said “I updated my PS4 this morning and after the update it can not connect to wifi”. Error Code NW-31297-2 appeared which states “Could not connect to the Wi-Fi network because the Wi-Fi password is not correctly set on the PS4, or the wireless network is busy”.

The telltale sign that its your PS4’s latest update is that your WiFi works fine with other devices. There are now 250 people who have commented on the thread while many are likely to have stayed quiet. Almost all of them have suffered the same problem. While this issue can be fixed by plugging in an ethernet cable most people quite rightly don’t feel they should have to.

PS4 update screenshot
You see this and you know it’s pot luck
What are Sony doing?

You would think a fundamental hardware issue like this would have Sony out front and centre with what they will do but that wasn’t the case. There had been no comment until Polygon reached out for one. They simply said “We are aware and are looking into the situation.”

Seriously Guys

This is not the first time a Sony update has created issues that should never have happened. Version 2.0 created problems with some specific games and also system reboots. Version 4.05 caused havoc with 4k TV and the PS4 pro. Seriously guys, let’s make the next lot of updates good ones!